SALES ASSOCIATE
Role Description
POSITION PURPOSE:
Performs duties in a retail store environment including suggestive selling and merchandising of Pepperidge Farm thrift bakery and biscuit items. Contributes to increasing net sales, bakery sales, and average sale per transaction while providing an outstanding level of customer service. Ensures that store runs efficiently and effectively in management's absence.
RESPONSIBILITIES/WORK ACTIVITIES
Build the Business / Productivity:
- Develop a strong working knowledge of all Pepperidge Farm products and procedures for handling
- Suggestive sell to every customer (offer the Behind-the-Counter Special)
- Complete tasks assigned with accuracy and attention to detail
Customer Service:
- Follow the Customer Service Process
- Engage customers in conversation and offer products
- Adhere to dress code
Merchandising Excellence:
- Maintain merchandising strategy ensuring proper placement and neatness
- Ensure items are properly marked/priced
- Receive, rotate, and stock shipments
- Handle distributor returns
Store Operations:
- Protect company assets and follow security procedures
- Perform opening and closing procedures
- Operate cash register and handle cash
- Maintain store cleanliness
BACKGROUND AND SKILL REQUIREMENTS:
- High School diploma or equivalent
- Ability to read, write, and follow instructions
- Basic math skills
- Apply common sense understanding to carry out instructions
PHYSICAL DEMANDS:
- Standing and walking up to 8 hours/day
- Lifting up to 50 lbs
- Frequent bending, reaching, and squatting
- Work primarily indoors
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