How you will make history here…
You’ll be the voice behind the service—ensuring our customers receive accurate, timely, and thoughtful support throughout the entire order lifecycle. By building strong relationships and delivering exceptional service, you’ll help shape the customer experience and contribute directly to Campbell’s reputation for reliability and excellence.
What you will do...
Manage the full order lifecycle from entry to delivery, ensuring accuracy in pricing, terms, and inventory availability
Resolve customer inquiries and issues with professionalism and urgency
Collaborate with Sales, Supply Chain, Transportation, and Distribution teams to ensure seamless execution
Track and improve key service metrics such as order fill rate, on-time delivery, and invoice accuracy
Support accounts receivable functions, including deduction resolution
Provide backup support to teammates and contribute to team-wide success
Who you will work with…
You’ll report to the Customer Supply Chain Manager, and work alongside a team of five customer supply chain analysts. You’ll interact daily with Sales, Manufacturing, Distribution, and Transportation teams, as well as external customers across grocery and snack accounts.
What sets your team apart?
This team is known for its collaborative spirit, customer-first mindset, and ability to adapt quickly to shifting priorities. With a mix of legacy experience and new account structures, the team is evolving to support both meals and snacks—offering exposure to a broader portfolio and a dynamic work environment.
Future of the business...
Campbell’s is focused on strategic realignment and growth, expanding its snack division and optimizing customer service operations. This role supports that transformation by ensuring operational excellence and building strong customer relationships. As the business grows, so do the opportunities for innovation, process improvement, and career advancement.
What you will bring to the table… (Must Haves)
High school diploma and 4+ years of relevant experience
Strong communication skills and attention to detail
Ability to work cross-functionally and manage competing priorities
It would be great if you have… (Nice to Have)
Bachelor's Degree
Experience in Consumer-Packaged Goods (CPG) or high-volume customer environments
Proficiency in Microsoft Excel
SAP experience
Strong relationship-building skills and a customer-centric approach
Join our talent community
We’re proud to be a purpose-driven company. Our goal is simple: to connect people through food they love. It’s the reason we innovate, grow, and show up every day because food brings people together.