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Quality Assurance Manager

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Since 1869 we've connected people through food they love. We’re proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell’s brand, as well as Michael Angelo’s, Pace, Pacific Foods, Prego, Rao’s Homemade, Swanson, and V8. In our Snacks division, we have brands like Cape Cod, Goldfish, Kettle Brand, Lance, Late July, Pepperidge Farm, Snack Factory, and Snyder’s of Hanover. Here, you will make a difference every day. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us. Why Campbell’s… Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners). Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting. Campbell’s offers unlimited sick time along with paid time off and holiday pay. If in WHQ – free access to the fitness center. Access to on-site day care (operated by Bright Horizons) and company store. Giving back to the communities where our employees work and live is very important to Campbell’s. Our “Campbell’s Cares” program matches employee donations and/or volunteer activity up to $1,500 annually. Campbell’s has a variety of Employee Resource Groups (ERGs) to support employees.

How you will make history here...

The Food Safety & Quality Manager is responsible for leading and managing all aspects of site Food Safety, Regulatory Compliance, and Quality Systems in alignment with Pepperidge Farm Quality Policies and CSC North America Quality standards.

This role serves as the site Quality leader, accountable for ensuring the highest standards of food safety, regulatory compliance, product quality, and consumer satisfaction. The position operates in a matrixed leadership environment, partnering closely with the Plant Manager and senior leadership team to drive alignment on Quality strategy, annual objectives, and plant priorities.

The role is both strategic and hands-on, responsible for deploying enterprise Quality programs, strengthening site capabilities, and embedding a culture of quality ownership, accountability, and continuous improvement across all functions.

What you will do...

Food Safety & Compliance Leadership

  • Own and continuously improve site Food Safety and Quality Management Systems in alignment with corporate policies and regulatory requirements (FDA, USDA, SQF/GFSI).
  • Serve as the site subject matter expert on Food Safety, GMPs, Sanitation, and regulatory compliance.
  • Lead internal and external audits (SQF, FDA, customer audits) and ensure audit readiness at all times.
  • Ensure all non-conformances are investigated, documented, and resolved with robust corrective and preventive actions (CAPA).

Quality Systems & Process Excellence

  • Drive end-to-end Quality systems including incoming materials, in-process controls, finished goods, and release protocols.
  • Lead root cause analysis and continuous improvement initiatives to eliminate losses related to quality, waste, and rework.
  • Implement and sustain Statistical Process Control (SPC) and process capability programs to improve consistency and performance.
  • Partner with Operations, Maintenance, and R&D to embed quality into equipment, processes, and product design.

Consumer & Customer Quality

  • Own the Consumer Complaint program, including trend analysis, root cause identification, and corrective actions.
  • Drive initiatives focused on consumer delight and brand protection, ensuring product experience meets or exceeds expectations.
  • Partner cross-functionally to translate consumer insights into product and process improvements.

Leadership & Talent Development

  • Lead, coach, and develop the Quality team, establishing clear goals, performance expectations, and development plans.
  • Build bench strength and technical capability across the site to ensure sustainable Quality ownership at all levels.
  • Foster a high-performance, accountability-driven culture aligned with the Campbell leadership model.

Cross-Functional Influence & Site Leadership

  • Act as a key member of the plant leadership team, influencing decisions across Safety, People, Quality, Delivery, and Cost.
  • Drive alignment between Quality strategy and plant operational priorities.
  • Partner with Supply Chain, R&D, and Corporate Quality teams to standardize best practices and drive innovation.

Who you will work with...

  • Reporting into Site Director

What you will bring to the table... (Must Have)

  • High School Diploma or GED
  • 5+ years of progressive Quality leadership experience in a food manufacturing environment
  • Quality Systems and Audit experience
  • FDA/USDA regulatory compliance

It would be great if you have... (Nice to Have)

  • Bachelor's Degree in Food Science, Microbiology, Engineering, or related field
  • 7+ years of Quality leadership experience in food manufacturing
  • SQF


Compensation and Benefits: The target base salary range for this full-time, salaried position is between

$107,700-$154,800

Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. Total pay may include other forms of compensation. In addition, we offer competitive health, dental, 401k and wellness benefits beginning on the first day of employment. Please ask your Talent Acquisition Partner for more information about our total rewards package.

The Company is committed to providing equal opportunity for employees and qualified applicants in all aspects of the employment relationship, including consideration for employment, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, protected veteran status, disability, age, religion, or any other classification protected by law.
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We’re proud to be a purpose-driven company. Our goal is simple: to connect people through food they love. It’s the reason we innovate, grow, and show up every day because food brings people together.

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