How you will make history here....
The Plant Digital Partner serves as the primary digital relationship manager for a designated group of manufacturing sites. This role partners with plant leadership to align plant priorities with enterprise digital capabilities, manage demand intake and prioritization, and support the successful deployment and adoption of digital solutions. The Plant Digital Partner works closely with plant operations and enterprise digital teams to help ensure technology investments are aligned to business needs and deliver operational value.
What will you do...
- Serve as the primary point of contact between plant leadership and enterprise digital teams, representing plant priorities and operational requirements
- Partner with plant leadership to develop, maintain, and execute plant digital roadmaps aligned with plant priorities and enterprise digital strategy.
- Manage intake, assessment, and prioritization of digital initiatives and automation requests, translating plant needs into clear business requirements and implementation priorities.
- Partner with plant and corporate leadership to inform plant digital investment priorities and align spending to business value.
- Serve as the key escalation point during major technology incidents, coordinating communication between support teams and plant stakeholders to help minimize production downtime.
- Lead regular service reviews with plant leadership to align maintenance schedules, planned downtime, and service expectations with plant operations.
- Support change management activities, including user readiness, testing, validation, and adoption of new digital capabilities within plant operations.
- Coordinate with technology vendors and service providers to support deployment and lifecycle management of plant hardware, including industrial tablets, mobile scanners, and HMIs.
Scope of Responsibility
Accountable for managing digital demand, roadmap execution, and deployment coordination across 6–10 manufacturing sites in alignment with plant priorities and enterprise capabilities. This role does not own solution design, development, or direct system support. It is accountable for ensuring the appropriate teams are engaged and that these capabilities are aligned to plant priorities.
What you bring to the table... (Must have)
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
- 6+ years of experience in IT/OT business partnering, plant technology leadership, or technical project management within a manufacturing environment.
- Strong business relationship management skills, with the ability to build credibility and work effectively with plant leadership in a manufacturing or supply chain environment.
- Strong communication skills, including the ability to translate technical constraints into clear operational impacts and communicate plant requirements to enterprise digital teams.
- Strong coordination and prioritization skills, with experience managing demand intake, tracking initiatives, and balancing long-term priorities with immediate plant needs.
- Working knowledge of manufacturing operations and digital manufacturing technologies, including MES/MOM, industrial data platforms, connected worker solutions, and plant system integrations.
- Proven ability to influence across a matrixed organization and drive alignment among plant leadership, centralized technical teams, and other stakeholders.
It would be great if you have... (Nice to have)
Professional Licenses or Certifications
- BRMP, PMP, Agile/Scrum, or ITIL certifications preferred.
- Certifications in manufacturing technology or automation, such as MESA or ISA CAP, are a plus.
Physical Demands
- Ability to safely navigate active manufacturing environments requires walking long distances and standing for extended periods on the shop floor.
- Must strictly adhere to all site-specific safety, quality, and Personal Protective Equipment (PPE) requirements.
Work Environment
Remote, with travel to manufacturing sites as needed.
Travel Required 10-30%
Join our talent community
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