Director, Site Operations

Director, Site Operations

How you will make history here… 

The incumbent is responsible for managing plant operations for Campbell’s Snack Factory pretzel crisp and Snyder’s of Hanover pretzel manufacturing site in Goodyear, AZ, to ensure that all key objectives are met, including – but not limited to – safety, quality, cost, customer service, and employee engagement. This position is directly responsible for oversight of day-to-day activities in all departments and for leading the transformation to a high-performing, team-based environment. The incumbent must possess the ability to be a strategic business partner with internal and external customers, suppliers, and peers throughout the organization. Excellent interpersonal skills are required, as well as the ability to drive continuous improvement activities utilizing individuals from various levels and functions within the organization and leveraging innovative tools and approaches. Key leadership requirements include the ability to inspire trust, create direction, drive decision making, build talent and culture, execute with excellence, and own the results.

What you will do… 

PRIMARY RESPONSIBILITIES:

• 15% - Manage daily plant operations through direct reports.
• 15% - Ensure that the operation is meeting key workplace objectives such as safety, employee engagement, and talent development and retention.
• 15% - Create alignment and accountability; establish clear goals that align the plant’s efforts with the organization’s vision; ensure synergies between people, processes, and strategies to drive flawless execution of business objectives.
• 15% - Enhance organizational talent; build a competitively superior organization by attracting, developing, and retaining talent to ensure that people with the right skills and motivation are in the right place at the right time to meet business needs.
• 10% - Monitor key performance indicators to assess labor and variance to budget, yield dollars to budget, total delivered cost, and controllable expenses. Create and lead execution of action plans for any gaps. Also, direct plant performance to support enablers and capital expenditures.
• 10% - Develop and implement long-term strategic plans which support the corporate strategic road map and ensure the vitality of the plant operation.
• 10% - Ensure that key marketplace objectives are met, such as cost, quality, customer service, and environmental compliance.
• 10% - Work with various corporate business partners to drive plant and company initiatives, facilitate exemplary employee performance, and support company-wide measurables.

COMPLEXITY AND SCOPE:

• Ensure that production requirements are met in a safe, cost-effective, and quality-conscious manner, and in full compliance with state, federal, and industry-specific laws and regulations.
• Inspire and encourage plant employees to execute against continuous improvement strategies. The Site Director must provide strategic direction for plant improvement priorities.
• Develop and maintain the plant's capital expense plans. Execute against capital plans by writing or delegating writing of capital projects and requisitions.
• Ensure that HR policies and practices are adhered to in a fair and consistent manner.
• Identify, investigate, and resolve technical issues related to the manufacturing process resulting from equipment failures, non-conformance to formulas or procedures, and/or faulty processes. Must be capable of leading root cause / failure analyses within a short time frame, with limited information while avoiding excessive cost exposure. The Site Director will oversee this process and has final authority over the decision or solution to the problems.
• Reducing "Total Delivered Cost" requires the coordination and vigilance to coordinate efforts to increase efficiencies across all departments and functions, while at the same time focus on specific barriers and inefficiencies within various disciplines. A Site Director must possess the ability to both coordinate activities and scrutinize details.
• Unforeseen employee relations issues such as a major change require a Site Director to be able to communicate and relate to the general workforce very effectively.
• A Site Director must be savvy to the nuances of effective employee relations and must be able to effectively strategize a plan that keeps morale high and employees engaged.
• Site Directors must possess the vision and business acumen to understand and incorporate the company's strategic road map into plant initiatives. For example, he/she must effectively use Reliability to reduce Total Delivered Cost

WORK ENVIRONMENT:

• Work is performed in a manufacturing environment, which includes office, production floor, and warehouse settings.  Exposure to industrial noise, forklift traffic, operating equipment, and temperature extremes is typical.

Who you will work with… 

• Reporting to the VP, Manufacturing
• Would managing 10 direct reports and a manufacturing facility of 250 employees.

What you bring to the table… (Must Have) 

• Bachelor's Degree, preferably in a business or technical field
• 10+ years of experience in Supply Chain management, manufacturing, engineering, and quality in a continuous manufacturing operation.
• Strong Lean Manufacturing, TPM, Equipment Reliability, and Six Sigma experience (preferably a Black Belt)
• Superior business acumen
• 2+ years of experience with full P&L responsibility preferred.
• Demonstrated leadership skills and a commitment to teamwork and a team-based environment.  Prior leadership experience in a high-performance organization is preferred.
• Excellent communication and project management skills
• Empowering leader with the ability to interface with and engage all levels of employees, from line worker to corporate officer. Prior experience in managing and leading in a non-union environment required; must demonstrate respect and professionalism while working with others
• Excellent interpersonal skills; must be highly proficient in both written and verbal communication
• Experience in start-up, multi-site, and international operations is a plus
• Comprehensive understanding of Sales, Marketing, Supply Chain, and R&D, as well as their interfaces and key drivers.  Strong working knowledge of Quality Assurance, Food Safety, Safety Management, Logistics, and Warehouse Management.
• Ability to analyze and process high volumes of information and manage multiple priorities in a timely manner with precise attention to detail and a high degree of accuracy
• Proficient in various computer programs such as MS Office to facilitate a high level of personal productivity.
• Ability to advance the Company’s Corporate Social Responsibility agenda through community involvement and servant leadership.