HOW YOU WILL MAKE HISTORY HERE…
As Associate Manager, OTC Reporting & Controls, you will lead the strategy and execution of enterprise reporting and control frameworks that drive Order-to-Cash (OTC) performance across Cash Application, Credit, Billing, Collections, and Deductions Management. Your work will enable accurate, timely, and actionable insights that support operational and financial decision-making across the organization.
You will serve as the subject matter expert for reporting, analytics, and controls, shaping a scalable reporting ecosystem across key platforms. You will ensure data integrity, strengthen governance, and translate complex data into clear business insights.
You will also play a key role in advancing automation, analytics, and control effectiveness—identifying opportunities to improve efficiency, mitigate risk, and enhance the overall OTC process.
WHAT YOU WILL DO…
Reporting & Analytics
- Drive development and delivery of standardized dashboards and reporting (including monthly performance and SLA tracking)
- Analyze performance trends, identify risks, and provide actionable recommendations
- Serve as BI subject matter expert, ensuring consistency in data definitions and reporting standards
Controls & Compliance
- Define standards and governance frameworks for Accounts Receivable SOX, audit, financial, operational, and system controls
- Maintain a comprehensive controls inventory, ensuring standardized documentation, compliance, and timely execution of remediation activities
Systems & Data Management
- Own HighRadius system administration, supporting Cash Applications and Deductions Management
- Monitor system interfaces and control reports to ensure data integrity across platforms
- Primary escalation point for user-identified issues, leading root cause analysis and resolution
- Drive prioritization of system enhancements, working cross-functionally with the business team to identify, design, test and implement
Oversight and Team Development
- Supervise and mentor one direct report, providing development and building business acumen
- Oversee Partner Brand processes, including chargebacks, journal entries, and account reconciliations
- Ensure accuracy, timeliness, and proper financial treatment of associated transactions
WHO YOU WILL WORK WITH…
- Accounts Receivable Operations (Cash App, Credit, Billing, Collections, Deductions)
- Shared Services
- Finance and Accounting
- IT
- Third-party providers
WHAT YOU BRING TO THE TABLE… (MUST HAVE)
- Bachelor's degree in Accounting, Finance or Business Administration
- 5+ years relevant experience
- Proven analytical skills with the ability to evaluate complex data and identify actionable solutions
- Excellent communication skills, including presenting financial insights to diverse audiences
- Ability to work independently and manage cross-functional initiatives
- Demonstrated problem-solving capabilities, including defining issues, gathering data, establishing facts, and developing solutions.
- Strong project management skills and ability to deliver results within timelines
- Advanced Excel proficiency and experience with financial systems and reporting tools
IT WOULD BE GREAT IF YOU HAVE… (NICE TO HAVE)
- Prior CPG experience
- Experience working with financial ERP systems (SAP ECC preferred), and data visualization tools (e.g., Power BI or Microstrategy)
This role is based in our Camden, NJ WHQ office with a hybrid schedule (3 days a week in office)
Travel Requirements
• Occasional travel, less than 10%
Join our talent community
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