Assistant Store Manager

JOB TITLE: Assistant Sales Manager

LOCATION: Pepperidge Farm @The Shops at Rockvale- 35 South Willowdale DR. Box 121 Lancaster, PA 17602 Suite 1718 Next to the Disney Store

BASE RATE PER HOUR: $22.75 per hour            

HOURS: Full time        

 (Starting times and hours may vary depending on coverage due to report-offs and the production schedule, especially during holidays.)

Position Purpose: 

Assist in leading and directing store employees and ensure sales objectives are met or exceeded.  Ensure that store is set according to merchandising strategy (red-black-blue, high-to-low with the customer flow).  Continually focus on improving productivity by means of value-added operational efficiencies: customer service initiatives, merchandising, inventory control and flawless execution at the store level.    

Travel: Must have transportation and pass a Motor Vehicle background check. Must have a valid driver’s license.

KEY RESULT AREAS RESPONSIBILITIES/WORK ACTIVITIES 

Build the Business Profitable Sales Volume 

➢ Understand and know what daily, monthly and yearly store goals are for Productivity and Key Performance Indicators (KPI) 

➢ Provide all required assistance to store team to achieve Pepperidge Farm’s established net sale, average sale and bakery sale KPI 

objectives 

➢ Participate in customer count building initiatives including Customer Appreciation Events and community sponsored events 

➢ Model the Customer Service Process and ensure that all store employees are actively participating in the process 

Operational Excellence 

➢ Maintain the merchandising strategy for all Pepperidge Farm products that ensures the proper handling, placement and inventory 

levels 

➢ Assist in total store operations including daily monitoring of financial results, productivity, cash handling, administration, inventory, 

merchandising, pricing, maintenance, customer service, store safety & promotional activities 

Build the Organization Leadership 

➢ Assist in recruiting and hiring of store team 

➢ Establish and maintain high level of relations with store team 

➢ Train store team on all store operating procedures including store opening/closing, customer service, cash handling, register operation 

and merchandising, pricing and inventory control   

➢ Frequently counsel and assist store team with specific problems and opportunities 

➢ Monitor store payroll activities for store to ensure that both federal regulations (scheduling and timecards) and company policies and 

procedures are being followed 

Personal Development 

➢ Build store employee’s capabilities for advancement opportunities. Ensure collaboration across the organization to ensure delivery of 

results   

➢ Provide store team with regular input on performance; coach and provide recommendations to each team member on areas for 

improvement (including specific training).   

BACKGROUND AND SKILL REQUIREMENTS 

➢ Bachelor's degree (B.A.) from four-year college or university; or Associate's degree (A.A.) or equivalent from two-year college or technical school or two to four years related experience and/or training; or equivalent combination of education and experience. 

✓ Read, write and comprehend instructions, short correspondence and memos 

✓ Add, subtract, multiply, and divide in all units of measure 

✓ Apply commonsense understanding to carry out detailed but uninvolved written or oral instructions 

PHYSICAL DEMANDS  

The following is a list of physical requirements that you could be responsible for during the course of a normal week in the thrift or outlet store. Reasonable accommodations may 

be made to enable individuals with disabilities to perform the essential functions. 

Receive, sort and stock bread deliveries five days a week 

Receive a frozen and dry delivery once a week. 

Rotating product 

Job Analysis: 

Standing: max 9 hours/day 

Walking: max 9 hours/day 

Sitting: max 1 hour/day 

Driving: Variable 

Lifting/Carrying: poundage as follows: 

Bread: max. 20 lbs. – 26% of business 

Biscuit: max. 10-15 lbs. – 50% of business 

Frozen max. 10-15 lbs. – 13% of business 

Misc. Products: max. 20-50 lbs. – 11% of business 

Pushing/Pulling: distance as follows: 

Bread: stacked 10 high – max. 200 lbs., 30-40 ft. to push/pull, approx. 5-8 times/day 

Biscuit: max. 20-50 lbs. – 30-40 ft. to push/pull, 15-25 times/day 

Frozen: max. 20-30 lbs. – 30-40 ft. to push/pull, 5 times/day 

Misc. Products: max. 100 lbs. – 30-40 ft. to push/pull, 5-8 times/day 

Body Motions: 

Frequent bending, reaching and squatting 

Occasional kneeling, climbing and balancing 

Environment:

95% indoors and 5% outdoors  

15% exposure to cold (if location has freezer) 

Compensation and Benefits: The starting rate for this full-time, hourly position is $22.75 per hour.